Managing Diversity: What the Literature Says

Paper Summary:

This paper reviews the available literature and assesses the relationship between human resources departments and upper management. Specifically, the paper looks at the correlation between strategic planning and workplace diversity usually introduced and maintained through the concept of managing diversity, and argues that a close relationship between HR and upper management is vital if the conversion to a more diversified workplace is indeed going to yield positive results.

From the Paper:

"There can be little question that today's job market is markedly different from the job market of thirty years ago. For one thing, the demographic composition of North American society has changed dramatically and that means that there are now many more people from different cultural backgrounds in the workplace and looking for employment. Beyond that, women are now in the workplace in greater numbers than ever before and that means that organizations are compelled to hire them where once they might have passed them over in silence. The following paper is a literature review which will argue that managing diversity is not a process which can be neatly confined to the human resources department - nor can it be left simply to upper management to resolve."

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