Managing By Walking Around (MBWA)

Paper Summary:

This paper looks at the management style known as Management By Walking Around (MBWA). The paper explains that this involves managers getting out of their offices for a good part of their day and walking around, visiting all their employees, engaging them in discussions, helping them solve problems and generally making sure everyone is working well and that things are running smoothly. They provide a means of two-way communication to make the employees happy and let the management know what is going on and how the employees are feeling in regard to the organization and its goals.

From the Paper:

"As a worker I would be quite comfortable with the leader using the Managing By Walking Around (MBWA) style. I believe if workers are honest and conscientious, they have nothing to fear from their leaders and everything to gain. Leaders can provide guidance, answer questions, suggest ways of resolving problems and give employees encouragement and motivation."

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