A look at how listening in a corporate environment is important for its effective management.
Written in 2002; 2,259 words; 11 sources; MLA; $ 69.95
Paper Summary:
This paper attempts to show how listening is an important part of being able to manage any organization effectively. Without listening to one's lower staff, there is a chance of an organization not being able to work at its maximum efficiency. It examines how factors in the environment like management, stress, line of job, communication structure, management objectives, as well as customer service approach, all greatly contribute to the effectiveness of the communication structure. It proposes a study to prove that the problem of listening is, in effect, a problem of management effectiveness and something that must be resolved before an organization can successfully achieve its goals.
Outline
Introduction
Thesis
Hypothesis Questions
Rationale
Method
Literature Review
Data Analysis
Proposal
From the Paper:
"In general, people often do not pay attention because of the fact that they automatically assume what an individual has to say will mean exactly what they are thinking about. Often a sentence that one begins could have a very different meaning by the time it is completed. But there are several individuals that do not understand communications in this way. This is the reason why communication failures result. And this can be detrimental, especially for those organizations that deal in operations related to life safety. This is because of the fact that even a minor miscommunication can result in untold disaster. It is therefore of high importance that people realizing the value of developing their listening skills in corporate environment."
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