Integrated Marketing Communications

Paper Summary:

This paper explains that Integrated Marketing Communication (IMC) is a present day marketing concept, which is devised to integrate all aspects of marketing communication, such as advertisement, sales promotion, public relations, internet and direct marketing, instead of developing and executing each area in isolation. The author points out that a fully IMC campaign was unveiled by Ford during the launching of 'Mercury', a North American brand of the company with the slogan "New Doors Opened", which featured the liveliness of the Mercury brand in the routine discoveries of modern life. The paper relates that Ford is delivering marketing communications to the Internet customers through Ford.com, the web portal of Ford Motors, (1) to buyers facilitating the consumers to buy and configure their vehicles, (2) to dealers by assisting in the growth of relationship between the customer and local dealers and (3) to Ford owners connection as a method of cultivating customer relationship.

From the Paper:

"Ford Motor Company with global sales exceeding $170 billion is steadfastly positioned as one of the biggest makers of cars and trucks, with a sale of nearly 7 million vehicles across the world. The intricacies of running businesses spanning across continents, in multiple languages and across several time-zones make crucial challenges for Ford. The entire workforce of the company is geared towards the upkeep of high-profile brands who take part in the routine business of designing new products, providing a solution to the distribution issues and coordinating the marketing exercises and advertisement programs. Being a company of international stature focused on providing superior values to its customer, the Ford management team is all the time determined to improve the manner in which it designs and delivers products to its global customer base."

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