Instant Messenger

Paper Summary:

This paper takes a look at the way instant messaging has revolutionized the communication process in the work environment and then discusses some of the advantages and disadvantages of using this technology at work.

From the Paper:

"The use of instant messaging in work environment is rapidly growing. However, as with any element of technology, issues surround its adaptation in the work place. Some considers instant messengers as effective tool in the workplace, while others are skeptical considering it to decrease the work performance of employees because it can be a tool for gossips in the workplace as well as it can lead to chronic complaining among employees. So, the question is "Will instance messenger services increase or decrease efficiency in the workplace?"."

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• Research Paper # 60092 : "Instant Messenger"
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