Information Requests in Healthcare

Paper Summary:

The healthcare profession uses the term 'quality assurance' to describe those methods used to monitor the outcomes of patient care activities, including the timely and accurate release of information. This paper provides a step-by-step analysis of how one particular quality assurance monitor can be used to help improve patient healthcare outcomes, including the documentation required for this purpose, and graphic representations of how the process operates. A summary of the research is be provided in the conclusion.
Outline
Introduction
Review and Discussion

From the Paper:

"Financial and organizational strategies may inadvertently eliminate both needed and unneeded care as cost controls are introduced. Without quality monitoring, healthcare providers are unable to determine whether cost-control efforts are compromising quality. Therefore, quality assurance monitoring is an important tool for making optimal resource allocation decisions (Brook, Damberg, Ker & Mcglynn 1998). In their book, Ethics, Law and Medical Practice (1997), Kerry J. Breen, Stephen M. Cordner, and Vernon D. Plueckhahn note that the ethical concept of maintenance of confidentiality of information about patients was originally based on non-maleficence; in other words, the release of information could potentially do harm; however, the ethical concepts surrounding patient information is now clearly based on the principle of autonomy. "

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