IT and BPM

Paper Summary:

This paper examines how information technology is considered an integral part of a business process management (BPM) improvement program and how, for BPM to be successful, it must embrace standards that complement overall organizational structure and standards within each department, including the information technology department. It looks at how the utilization of information technology as an essential component of business process management can result in negative outcomes and explores the disadvantages of information technology in BPM.

From the Paper:

"For business management processes to work directly with information technology at each step of the process a culture and system that fosters intense cooperation and collaboration is absolutely essential. One disadvantage at this point is a lack of technological "know-how" among top management. For support and collaboration to occur at each level of process management, it would be necessary to have managers that are well versed in operational as well as technical or technological matters."

More papers on IT and BPM:

• Research Paper # 148040 : "Assessing the Interrelationship of Information Technology and Management Regarding Implications for Organizational Competitiveness"
• Research Paper # 107329 : "Human Factors in Technology"
• Research Proposal # 108022 : "Radio Frequency Identification (RFID)"

APA Citation:

MLA Citation: