Human Resource Management in Public Agencies

Paper Summary:

This paper explains human resources management (HRM) in public organizations by examining the 2003 Staten Island Ferry crash as if the author were the commissioner and wanted to avoid similar crashes in the future. The paper first defines a set of evaluative criteria to determine which HRM principles are the most and the least important. The paper then indicates the importance of the job related test, performance appraisal and merit and notes that equal opportunity employment and affirmative action are not as significant in preventing future crashes.

Table of Contents:
Introduction
Definitions
Criteria and Ranking
Conclusion

From the Paper:

"Job Related Test- This is first on the list because it was discovered following the crash that the pilot was on heavy medications which caused him to fall asleep at the helm. Perhaps if job related testing was performed on a regular basis this individual's medical condition would have been exposed and he would not have been driving the ferry on that day. In addition, if job related testing had been conducted perhaps the two pilot rule would have been enforced and the crash would not have occurred because there would have been somewhere there to take over the controls."

Sample of Sources Used:

• Federal laws Prohibiting Job Discrimination. Retrieved September 21, 2007, from http://www.eeoc.gov/facts/qanda.html
• Ghiselli R., Chen B. Y. Approaches and Responses to Evaluating the Performance of Hotel Controllers. Retrieved September 21, 2007, fromhttp://www.hftp.org/members/bottomline/backissues/1996/aug-sept/approach.htm
• Glossary. Retrieved September 21, 2007, from http://highered.mcgraw-hill.com/sites/0072481218/student_view0/chapter13/glossary.html
• Guffey, C. J., & Helms, M. M. (2001). Effective Employee Discipline: A Case of the Internal Revenue Service. Public Personnel Management, 30(1), 111.
• Mellott, J. M. (2006). The Diversity Rationale for Affirmative Action in Employment after Grutter: The Case for Containment. William and Mary Law Review, 48(3), 1091+.

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