Discusses aspects of negotiations during a hostage situation, whether a domestic dispute or a terrorist crisis.
Written in 2004; 5,600 words; 13 sources; MLA; $ 136.95
Paper Summary:
This paper discusses how negotiators work with the tactical teams during a hostage crisis. The paper examines the negotiator's role in a crisis, negotiation strategies, the tactic of active listening, conflict resolution, kinds of situations encountered, and terrorist situations.
From the Paper:
"Experience has shown that too many police departments continue to use a linear approach to crisis resolution. First they try to talk subjects out, and then they use force to take them out. This approach is still typical among action-oriented police or military establishments not used to having others dictate their actions. Police officers learn to identify a problem, solve it, and move on to the next one. As a result, they become frustrated when the actions of a criminal or disturbed individual become the controlling force in determining the outcome of an incident."
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