Funeral Industry

Paper Summary:

This paper explains that, although the end product of funeral homes may be dramatically different than most other industries, most funeral homes need to fulfill many of the same administrative tasks that are associated with any type of business, which can be met by off-the-shelf small business management software packages; software vendors also are addressing the unique needs of funeral home directors. The author reviews several funeral home software packages such as Mortware, which provides funeral custom software that allows easy data entry, rapid form generation as well as a number of add-ons that funeral home directors can select for their own unique needs. The paper concludes that it makes good business sense to automate everything possible in a funeral home environment to allow more time for the face-to-face interactions required to ensure the perception of high quality customer service.

Table of Contents
Introduction
Review and Discussion
Background and Overview
Administrative and Processing Needs of a Typical Funeral Home
Software Solutions for Funeral Homes
Conclusion

From the Paper:

"Microsoft and other major computer providers generally provide a standard suite of software tools with their products that can be easily customized for the specific needs of a funeral home (pers. obs.). Likewise, standard software accounting packages such as Quicken are appropriate for many funeral homes' accounting needs today. For additional assistance in itemizing funeral costs, POWERsolutions has created a software package called "PreNeed" that retails for about $40; this software package provides funeral directors (or consumers) with a step-by-step guide through the decision-making process; the program also generates a final report for comparison purposes (the author notes that comparable reports can be developed by using a basic word processing or spreadsheet program). While funeral homes can manage to get along by using off-the-shelf software programs, there are a number of applications specifically designed for the funeral industry available today."

More papers on Funeral Industry:

• Article Review # 61950 : "Prices in the Funeral Industry"
• Essay # 85130 : "Funeral Homes"
• Term Paper # 127068 : "Economic Predictability in Mortuary Science"

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