Enhancing Business Decisions

Paper Summary:

Decision-making and problem solving are two of the most sought-after traits for incoming business executives. The paper shows that in today's world, these qualities need to also be electronic based. With the fast growth of IT and the increased use of the Internet, e-business is becoming the standard quite rapidly. The paper shows that with the increase of use of e-business, technology that helps make decisions, solve problems, and find new opportunities is needed. The paper examines programs and the three main artificial intelligence systems.

From the Paper:

"ES are programs that imitate reasoning of experts of solving difficult problems. The experts transfer their expertise to the ES and can easily access it at all times. The ES usually performs better than a human because it contains expertise from many different people and has accumulated experience from each person and itself. NN try and recognize the way the brain works, and therefore is most useful for decisions that involve patterns. IA are systems that fulfill specific user tasks. They usually have a representation based on what they are used for such as Sherlock Holmes for a search agent. (Haag, S., Baltzan, P. & Phillips, A., 2006)"

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