E-Business Website Concerns

Paper Summary:

This paper discusses the legal, ethical and regulatory issues related to operating a business to business (B2B) e-commerce website and of operating a business to consumer (B2C) e-commerce website through the Internet and the World Wide Web. The consensus is that while many of the infrastructural solutions for these two orientations of e-commerce are the same, some very important differences, such as the regulatory requirements across industries, can be dramatically different considering customer data concerns and privacy issues.

From the Paper:

"Electronic commerce (e-commerce) might be considered as a type of business transaction where the parties to the transaction conduct their commerce electronically where electronically has come to be considered the Internet (Yarbrough, 2001, para.22). Yet, technically speaking e-commerce could just as well be considered to be transacted by phone, fax, or other electronic form of media. Such definitions evade the true essence of electronic commerce, which in practice has become one of those rare cases where changing needs and new technologies have come together to revolutionize the way in which business is conducted over an entirely new medium; commonly termed the Internet. Turban (2006) defines e-commerce as being: "the process of buying, selling, transferring, or exchanging products, services, and/or information via computer networks, including the Internet" (p.5)."

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