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E-Business Management


# 30031
E-Business Management
An examination of four forces that effect the management of e-business.
785 words (approx. 3.1 pages) | 3 sources | MLA | 2002 United States


Paper Summary:

This paper briefly examines the concepts of customer relationship management (CRM); supply chain management; shopping cart systems and procurement. It discusses how each of these systems enables a smoother and more successful e-business enterprise.

From the Paper:

"Many companies are turning to customer relationship management (CRM) strategies as a means of attracting and retaining customers in an e-business marketplace that is dominated by competition (Shacklett, 2001). CRM revolves around three fundamental technology areas: the Internet, the customer call center and a data warehouse of customer-related information. "

Cite this paper

APA Citation:

E-Business Management (2012, January 15). Retrieved February 12, 2012, from http://www.academon.com/Essay-E-Business-Management/30031

MLA Citation:

"E-Business Management" 15 January 2012. Web. 12 Feb. 2012. <http://www.academon.com/Essay-E-Business-Management/30031>




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Aug 22, 2000
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