Deming Cycle Of Points

Paper Summary:

Discusses goal of continuous improvement and sharing of responsibilities between employees and employers. Team concept of the cycle first proposed in Japan. Building and creation of patnerships. Possible ethical problems in utilizing Deming's points including diversity of workforce. Changes in capitalism since the 1950s. Business as a socioeconomic institution.

From the Paper:

"DEMING AND ETHICS IN BUSINESS

Deming s 9th Point states: Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.
The Deming cycle of points has for its goal continuous improvement, sharing success and correcting failure with employees, and thus sharing responsibilities. First successful in Japan, Dr. Deming proposed a series of steps so that there is no single goal-setting, but a commitment by everyone to continuous improvement. When there is a goal of continuous improvement, the idea of problem solving is part and parcel of that commitment. Without the ability of a team committed to solving problems the cycle would be inoperable. Times, and the ..."

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