Delegation

Paper Summary:

This paper explains that delegation is a style of management in which the manager allows his or her staff to use and develop their skills and knowledge by doing duties, which the manager entrusts to the employee to get done, thus allowing the manager to focus on other tasks. The author points out that, at the Federal Reserve Bank, delegation does not happen very often as there are few tasks for managers to delegate. The paper relates that one delegated task is training; rather than having the manager train a new employee, other employees decide on the training needed and how to adapt the training schedule to accommodate special circumstances.

From the Paper:

"Another example of delegation in my department at the Federal Reserve Bank is how information is shared with others. There are people in my department that have been there for many, many years, and there are new people that have recently been hired. Many of the Senior Representatives know a lot about the department without having to look up information, or know exactly where that information is found without having to look for it for very long. Our manager asked a Senior Representative to collect all of the questions that were being asked and to share the information with everyone. He did not say how to do it, but gave the representative the freedom to choose the best way to share the information, allowing him to make the decisions necessary."

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