Cyber-Surveillance

Paper Summary:

This paper examines how a truly globalized economy is fast becoming a reality, thanks to technology, and how, with these benefits, comes new considerations and new challenges for businesses. In particular, it looks at how one such challenge involves the ethical considerations related to situations in which employers use cyber-surveillance to monitor their employees, especially the issue of invasion of privacy. It shows that a survey of 206 subjects found that perceived invasion of privacy was diminished when employees understood the monitoring policy and had input on the development of the policy.

Outline
Abstract
Background
Sample
Design and Procedure
Manipulations
Measures
Results
Secondary Research
Recommendations
Conclusion

From the Paper:

"Electronic performance monitoring and control systems can include methods of counting keystrokes, reading employee e-mails, tracking employee locations, monitoring of Internet usage, videotaping areas of the organization, recording phone conversations, and even peeking into an employee's computer screen or files (Alge, 2001). The most significant ethical concern, in all of these cases, is whether or not this surveillance is an invasion of the employee's privacy. Utilizing 206 subjects, a survey was given covering 13 items to determine how each individual perceived the invasion on their personal privacy."

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