Applies a theory of critical thinking to a work-related incident.
Written in 2004; 1,400 words; 1 sources; APA; $ 46.95
Paper Summary:
This paper describes a fictitious organizational problem in a workplace where a personal banker is thought to be forging customer signatures on loan paperwork. The paper's author takes on the role of bank manager in order to confront this employee with regards to the actions he/she has been accused of. The problem is considered by applying critical thinking to it. This begins with a description of the setting, proceeds to a framing of the problem, and a consideration of the types of thinking used. Finally, other forces of influence are considered. This consideration allows the problem to be understood in more detail and to be dealt with effectively.
From the Paper:
"The second way the problem can be framed is by assuming that the accusations about the banker forging signatures are true and by assuming that these actions are related to power and control issues. This framing of the problem recognizes that the banker's actions are controlled to a significant degree. From the bank's point of view, this control is required and is based on regulations. However, this valid reason for maintaining relatively strict control does not mean that it is accepted by all employees. From this viewpoint, it can be seen that it is possible that the employee feels resentment toward the bank. The problem for the banker is enhanced because the bank has all the power in the relationship."
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