Examines sources, sexual harassment, techniques of managing and resolving, training programs, mediation and negotiation, counseling, role of the family and group conflict.
Written in 1995; 2,250 words; 10 sources; $ 79.95
From the Paper:
"Introduction
Conflict is an inevitable result of individuals coming together and working in groups. Conflict can arise between individuals, between groups within a department, between departments, between divisions and between companies. Through conflict, new ideas can be presented and explored, but conflict also carries within it the seeds of lost productivity and of wasted time. Effective managers need to recognize sources of conflict and learn to use conflict to benefit their organization. At the same time, these managers must not permit conflict to become the rule within their organization, or the creativity that comes with some disagreement could well erupt into chaos. This research examines the role of conflict within the workplace, and considers tools which supervisors can use to manage conflict among workers."
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