Competitive Advantage in Tourism and Hospitality Organizations

Paper Summary:

This paper is a concise critical evaluation of the extent to which a firm can attain a sustained competitive advantage with the astute use of internal resources. The paper contains a thesis statement and a literature review. The literature review outlines the significance of the topic, the various internal resources available to tourism / hospitality organizations, and the efficient employment of these resources. The review is followed by the author's analysis of the relationship between competitive advantage and astute use of internal resources.

From the Paper:

"Broadly categorizing these resources leaves us with two variations: external and internal resources. Whereas tourism and hospitability-related organizations are heavily dependant upon shifts and adaptations in external factors and resources, the internal resources are what ultimately determine the competitive advantage of these organizations. The organizations must manage their internal resources most efficiently in order to meet the challenges posed by the external operating conditions of these industries. Therefore it can be suggested that the astute use of internal resources are what gives a firm sustained competitive advantage."

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