Companies and IT

Paper Summary:

This paper reports on an interview with an office manager at a large insurance company on the subject of the use of Information Technology in the company now and in the future.This paper notes that even small companies today use IT for many processes performed by hand in the past, and a large company like this, makes even more extensive use of the technology available. The reason for this is because the large company can afford the costs involved and because it realizes that ultimately there are many savings to be achieved by using IT to streamline operations.

From the Paper:

"An interview was conducted with the office manager of one branch of a large insurance company on the subject of the information technology (IT) use by the company and any prospects for change in the near future. Even small companies today use IT for many processes performed by hand in the past, and a large company like this one makes even more extensive use of the technology available because it can afford to and also because it realizes that there are many savings to be achieved by using IT to streamline operations. This company has made a major commitment to IT and invites comment from each branch for suggestions and recommendations for better use of IT. The manager notes that today's business environment is rapidly changing. Technology has entered the workplace to a degree never before seen, and the interaction between humans and machines is changing the very nature of work. "

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