Cisco System, Inc. and IP Telephony

Paper Summary:

Today, rapid technical developments such as voice over Internet protocol, as opposed to voice delivered via traditional telephony, wireless, and the availability of broad band are prompting, in most cases, incremental improvements in everything from telephone systems to application control and management. One major pioneer in this industry has been Cisco Systems, Inc., which continues to dominate the marketplace with many of its innovative IP telephony products and services. This paper provides an overview and analysis of Cisco System, Inc.'s approach toward IP telephony, followed by a summary of the research in the conclusion.

From the Paper:

"For example, since 1997, the number of ISP (facilities-based and resellers) in the United States has increased by nearly 40 per cent, points of presence per ISP five fold, Internet hosts quadrupled and Internet traffic six to 10 times; furthermore, there were an estimated 7463 ISP in the spring of 2000, 20 percent of which operated on a national basis. Likewise, suppliers of Internet connectivity (IBP) have expanded their physical presence across the board (Coble-Neal & Madden, 2002). In this setting, companies are seeking innovative ways to make use of the communications infrastructure that is already in place, as well as identifying improved methods for existing applications."

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