Career Counseling and Job Satisfaction

Paper Summary:

This paper explains that job satisfaction and job counseling are both management and an employee issues. The paper quotes that the usual way of measuring job satisfaction through Total Quality Measurement (TQM) questionnaires is not effective because two people who do the same work for the same salary rarely record the same level of satisfaction as the motivation factor is missing from the questionnaire. The author concludes that job satisfaction is a component that can be tested through surveys and that can be promoted by means of in-house programs, but it is best promoted by good company policies that nurture an atmosphere that supports the needs and ambitions of workers and so motivates them to work their best.

From the Paper:

"The author further notes that the advent of the computer has contributed to the trend by placing a premium on innovation and creativity. To achieve this, a company must create an environment in which people do not feel alienated so that they only do what is required of them. The company needs commitment and loyalty, which are nurtured by affiliation, which is a product of the progressive management approaches characterized as giving attention to spirituality. This means a new emphasis on values and culture, though this as well may raise people's expectations too high. To decide which policies, programs, and cultures are merely "nice to have?, which actually have a positive effect on business, more, and more companies are routinely conducting attitude, productivity, and employee and customer satisfaction surveys."

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