This paper discusses that effective written communication plays a vital role in every business; however, management often overlooks its importance.
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Paper Summary:
This paper explains that communicating through words can be more concrete than through verbal communications, with less room for error and even less room for mistakes, which presents written communicators with new challenges, including spelling, grammar, the tone of their writing, punctuation, writing style, and even actual wording. The author points out that time is in short supply for most business professionals; therefore, organization is crucial. Outlines are an invaluable aid to writing a lengthy report or memo. This paper stresses that, when writing documents that are of significant length, it is important to use headings, subheadings, and bullets to keep the information organized and allow the reader to follow along. It enables the writer to keep thoughts and important information organized.
From the Paper:
"Why put things in writing? One obvious reason is that it is more convenient and less costly than face-to-face communications, particularly where distance is involved. But often there is simply no substitute for written communication-for example, describing a firm's unique product or service to a customer, reporting the results of an organization's study of employee turnover, or announcing an important change in company policy. Written communications provide valuable records for an organization without which it simply could not function."
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