Aviation

Paper Summary:

This paper reviews several papers on crew resource management (CRM) which support the belief that while not wildly effective, improvement in "situational awareness," a necessary factor in safe flight, is improved when crew resource management training has been conducted.
Table of Contents
Introduction
Crew Resource Management: Is it the Cure for Aircraft Accidents?
Conclusion

From the Paper:

"The traveling public would not be pleased to know that in the 1970s, hundreds of airline passengers died because, in three separate incidents, aircrews committed errors. The crew failed to consider fuel levels when solving another problem in one instance; in another, the crew simply failed to monitor altitude. In the third, the crew misinterpreted air traffic control instructions (Salas, Prince et al 1999). These crews were not new to flying; between them they had tens of thousands of hours flight time, and yet the errors were those even a completely inexperienced aviator should not have made (Salas, Prince et al 1999). Worse yet, each crew worked for a major carrier, and all the crews worked in companies with high standards for pilot training and certification (Salas, Prince et al 1999)."

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