Organizational Behavior

Paper Summary:

This paper details and explains how a group can become a high performance team and then examines the impact of demographic characteristics and cultural diversity on group behavior and how these characteristics either contribute to or detract from high-performance teams. The paper concludes that in order to build a high-performance team it is necessary for individuals to be screened for the characteristics described in the paper.

Outline:
Objective
Capacities of Communicative Competent Managers.
High Performance Team Defined
Summary & Conclusion

From the Paper:

"The work entitled: "Developing Effective Multicultural Teams: The Impact of Intercultural Communication Competence on Team Performance in Multinational Organizations" relates that in order to work in an effective manner with individuals who are diverse it is necessary that the manager be informed about the culture of each individual in the group but additionally the manager must be informed about each individual's "...personality, behavior patterns in conflict situations, demographics and life experiences." Mateev writes: "The blend of cultural backgrounds and professional experiences has become a reality in the global business world."

Sample of Sources Used:

• Brislin, R. (1981). Cross-cultural encounters: Face-to-face interaction. New York: Pergamon Press
• Mateev, Alex (2002) Developing Effective Multicultural Teams: The Impact of Intercultural Communication Competence on Team Performance in Multinational Organizations. International Management Track of the Midwest Academy of Management, Indianapolis, Indiana April 2002. Online available at: http://64.233.167.104/search?q=cache:Bz NjYxEjdzwJ:cobacourses.creighton.edu /MAM/2002/papers/Mateev.doc+high-performance+teams:+cultural+diversity+and+demographics+impact&hl=en&ct=clnk&cd=13&gl=us
• Brislin, R. (1981). Cross-cultural encounters: Face-to-face interaction. New York: Pergamon Press
• Ramanathan, Sridhar (2006) Leading High Performance Teams. Pacifica Group. 9 July 2006. Online available at: http://www.pacifica-group.com/2006/07/leading_high_performance_teams.php
• Ruben, B. (1976). Human communication and cross-cultural effectiveness. International and Intercultural Communication Journal

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