FedEx Business Strategy

Paper Summary:

This paper discusses the business strategy of the FedEx Corporation and explains that the goal of the strategy was to adapt to the business environment and to help the company gain a competitive advantage on the market. The paper specifically focuses on FedEx's business strategy with regard to human resources. The paper describes and analyzes this aspect of the strategy and then discusses methods to measure human resource management practices and activities.


Outline:
About FedEx
The Business Strategy
HR and the Business Strategy
Possibilities to Increase the Alignment of HR Practices to Business Strategy
Measures to be Considered to Evaluate the Effectiveness of the Relevant HR Processes

From the Paper:

"By operating independently, each company can focus exclusively on delivering the best service for its specific market. It appears that the main strategy adopted by the company may be subsumed by the phrase "offering more services to more places". It becomes transparent that the company is involved in a permanent process of change and diversification. Armstrong (2006) identified two important types of change: strategic and operational. The operational change refers to the implementation of new systems, procedures, structures and technologies with impact upon the organization and its employees. Strategic change deals with "broad, long-term and organization-wide issues" (Armstrong 2006, p. 344). Such form of change involves moving to a future state defined in terms of strategic vision and objectives."

Sample of Sources Used:

• Armstrong, M. (2006), A Handbook of Human Resource Management Practice, Kogan Page, 10th edition.
• Carter R. 2004 Six Degrees Of Preparation Optimize January, Issue 27 Retrieved from http://www.optimizemag.com/showArticle.jhtml?articleID=17701044
• Unavailable author (2003) Human Resource Management - Best Practices at the FedEx Corporation Retrieved from site May 20 2007http://www.icmr.icfai.org/casestudies/catalogue/Human%20Resource%20and%20Organization%20Behavior/Human%20Resource%20Management-Best%20Practices%20at%20the%20FedEx%20Corporation.htm
• Kamoche, K. 1996. Strategic human resource management within a resource capability view of the firm. Journal of Management Studies, 33 (2): 213-234.
• About FedEx, Retrieved from site May 20 2007 http://www.fedex.com/us/about/

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• Research Paper # 101287 : "FedEx Risk Assessment"

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