Supply Chain Efficiency

Business > Companies
Business > Management

A case study examination of the internal infrastructure of the company, The Drunk Driver and a comparison with benchmarks from other companies.

4,285 words () | 11 sources | APA | 2008 United States

Paper Summary:

This paper discusses the company, The Drunk Driver, LLC which aims to review and improve its internal infrastructure to promote the highest level of quality service to their customers. The paper benchmarks various companies and evaluate and compare their internal infrastructure so that The Drunk Driver will be able develop plans to improve on its overall performance.

Table of Contents:
Abstract
Environment
Strategy
Culture
Results
Systems
Span of Control
Core Process
Conclusion
Synopsis 1 Environment / Key Competitors
Synopsis 2 Strategy / Current Management Philosophy
Synopsis 3 Culture
Synopsis 4 Culture
Synopsis 5 Systems
Synopsis 6 Core Process / Computer Delivery Systems
Synopsis 7 Structure / Span of Control

From the Paper:

"Span of Control may exist in various areas of a given corporation. However, it is most commonly identified in human recourses management in reference to the number of subordinates a supervisor can effectively manage. The concept hinges on the fact that the effectiveness of managers, in general, decrease as their span of control exceeds their optimal level. Natural limits placed on a supervisor's span of control resulted in companies staffing a large number of middle-managers capable of tasks like collecting, manipulating and presenting operational information. Today however, new technologies have emerged that ease the tasks of middle managers in the workplace. Recent technological developments have not only increased worker-productivity, but also offer corporations more flexibility and a widened span of control for middle managers."

Sample of Sources Used:

(2004). UScoachways, Inc.. Retrieved September 1, 2008, from uscoachwayslimousine.com Web site: http://www.uscoachwayslimousine.com/limousine-service.html
(2007). Daytona Beach Limos. Retrieved September 1, 2008, from Daytona Beach Limo Service Web site: http://www.miamilimos.com/daytona-beach-limos.html
(2008). Votran we drive a great bargain. Retrieved September 1, 2008, from A1A Beachside trolley Web site: http://www.votran.org/trolley.htm
Anonymous, (2002).On time and on budget?. Ground Handling International 7(2).,
Anonymous, (2006).Building great customer experiences from the inside out. Digital Imaging Digest. 1-3. Retrieved September 1, 2008, from RDS database.