Online Counseling

Paper Summary:

In this article the writer aims to explore how much satisfaction online counseling brings to clients as compared to the traditional process of face-to-face counseling. The writer looks at changing elements within the field as online counseling continuously grows, achieving success. This paper attempts to explain what methods and modalities work in favor of online counseling and those that yield the highest client satisfaction. Further, the writer points out that legal and ethical issues continue to be a concern when using this new method of counseling. This paper explores the works and areas that increase client satisfaction of online counseling.

From the Paper:

"Moreover, according to Leibert's and his colleagues' findings, the foremost benefit to patients why online counseling appeals to them is the preservation of their privacy and anonymity. This is especially true to people who are uncomfortable with the traditional method of therapy and are unable to acquire counseling services because of fear of revealing their identity. With online counseling, such kind of people is already able to get counseling service. Renee Gedge indicates that 91% of people with anxiety disorders prefer therapy served online.
Further advantages found from online counseling is its accessibility to clients. Through online counseling, people who have busy schedules can still acquire therapy without the need to travel. Just by sitting in front of their computers and accessing online counseling services, they can still continue their therapeutic sessions."

Sample of Sources Used:

• Leibert, T., et. al. (2006). An Exploratory Study of Client Perceptions of Internet Counseling and the Therapeutic Alliance. Journal of Mental Health Counseling, Vol. 28, No. 1. pp 69-83.
• Gedge, R. (2002). Online Counseling Services in Australia - The Challenges of a New Vehicle for an Old Art. Retrieved on June 15, 2006 from Online. Web site:http://ausweb.scu.edu.au/aw02/papers/refereed/gedge2/paper.html
• Young, K. (2005). An Empirical Examination of Client Attitudes Towards Online Counseling. CyberPsychology & Behavior, Vol. 8, Number 2, pp 172-177.
• Munro, K. Online Counseling. Retrieved on June 16, 2006 from Online.Web site: http://www.kalimunro.com/online_counseling4.html
• Rochlem, A., et. al. (2004). The Online and Face-to-Face Counseling Attitudes Scales: A Validation Study. Management and Evaluation in Counseling and Development, Vol. 37, pp 95-108.

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