B2B and B2C Websites

Business
Computer and Technology > Internet
English > Creative Writing

This paper discusses the legal, ethical and regulatory dimensions of business-to-business (B2B) and business-to-consumer (B2C) websites.

898 words () | 5 sources | MLA | 2007 United States

Paper Summary:

The paper reviews some of the legal, ethical, and regulatory issues related to operating business-to-business (B2B) and business-to-consumer (B2C) e-commerce websites. The paper explains that while many of the infrastructural solutions for these two orientations of e-commerce are the same, there are dramatic differences, such as regulatory requirements across industries.

Outline:
Abstract
Overview
Privacy Issues
Mal-Ware
Regulatory Environment
Conclusion

From the Paper:

"Business to business (B2B) websites differ in various ways from business to consumer (B2C) websites from a legal, ethical, and regulatory perspective. One of the most obvious differences between the two is the fact that many B2B sites have some sort of contractual obligation to complete an order in a given time period and according to certain specifications (Luftman, 2003). In the B2C environment this same contractual undertone does not exist although e-commerce sites of the B2C variety try to limit variance in how they treat customers and fulfillment concerns as this is a quality issue. Yet, in spite of some of these legal, ethical, regulatory differences among the e-commerce oriented website functions, both are reliant on the internet to act as a new or original sales channel (Luftman)."

Sample of Sources Used:

Goodwin, B. (2006). Prove your identity, banks advised. Computer Weekly, 04/04, p.16. Retrieved September 5, 2006 from: http://www.apollolibrary.com
Luftman, J. N. (Ed.). (2003). Competing in the Information Age: Align in the Sand. New York: Oxford University Press.
Proctor, R. W. & Vu, K. L. (Eds.). (2005). Handbook of Human Factors in Web Design. Mahwah, NJ: Lawrence Erlbaum Associates.
Rohan, R. (2002, October). To Serve and Protect: Want to Avoid E-Commerce Nightmares? Keep Your Customers' Data Secure. Black Enterprise, 33, 63+. Retrieved September 5, 2006 from: EBSCOhost online database: http:// www.apollolibrary.com
Thierer, A. & Crews, C. W. (Eds.). (2003). Who Rules the Net? Internet Governance and Jurisdiction. Washington, DC: Cato Institute.