This paper discusses the legal, ethical and regulatory dimensions
of business-to-business (B2B) and business-to-consumer (B2C) websites.
Written in 2007; 898 words; 5 sources; MLA; $ 31.95
Paper Summary:
The paper reviews some of the legal, ethical, and regulatory issues related to operating business-to-business (B2B) and business-to-consumer (B2C) e-commerce websites. The paper explains that while many of the infrastructural solutions for these two orientations of e-commerce are the same, there are dramatic differences, such as regulatory requirements across industries.
"Business to business (B2B) websites differ in various ways from business to consumer (B2C) websites from a legal, ethical, and regulatory perspective. One of the most obvious differences between the two is the fact that many B2B sites have some sort of contractual obligation to complete an order in a given time period and according to certain specifications (Luftman, 2003). In the B2C environment this same contractual undertone does not exist although e-commerce sites of the B2C variety try to limit variance in how they treat customers and fulfillment concerns as this is a quality issue. Yet, in spite of some of these legal, ethical, regulatory differences among the e-commerce oriented website functions, both are reliant on the internet to act as a new or original sales channel (Luftman)."
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