Work Design

Paper Summary:

This paper discusses how, as a socio-technical system, work design is critical in the consideration of the human factors in the workplace. The paper explains that in small organizations, such as the one where the writer works, the objectives for the design are to be able to endure that every employee will be given the opportunity and the capability to contribute fully to the company. The paper then describes what must be done in order to achieve this in a small organization.

Outline:
Observation
Analysis
Corporate and Personal Objectives
Products and Services
Effectivity and Efficiency
Improvement Planning
Socio-Technical Enrichment
Labour Flexibility
Job Simplification
Job Enlargement
Job Rotation
Job Enrichment

From the Paper:

"It was only recently, around in the early part of the 20th century that the value of human resources was given its much and due importance in the organization. Research had shown that employee commitment and satisfaction are highly correlated and this coincides with their intrinsic motivation to work and stick with the organization through its up and downs. Employees are willing to go beyond their call of duty if they have a high job commitment (Bartol & Martin, 1998). There is evidence that work designs are up to par: job satisfaction is high, there is low staff turnover and many employees have been with the company for more than two years which suggests employee commitment."

Sample of Sources Used:

• Bartol, K. & David, C. 1998. Management. Boston: McGraw Hill Company
• Johansson, Johny K. 2001. Global Marketing: Foreign Entry, Local Marketing and Global Marketing, International edition. Boston: McGraw-Hill Higher Education
• Managing People & Organisations, Session 1, 2007, Unit 1 - Unit 3, AGSM MBA Executive Program
• Mischel, W.1968, Personality and assessment, Wiley, New York
• Niebel, B. and Freivalds, A. 2002. Methods, standard and work design eleventh edition. Boston: McGraw-Hill Higher Education

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