United Parcel Service (UPS)

Paper Summary:

This paper explains that UPS has been the global leader in package delivery services, but now faces much competition from Fed Ex. The author points out that the company currently has 360,000 employees, and net income is solid at $3.54 billion. The paper reports that non-package revenue is rising, but is the slowest rising aspect of UPS, which is the weakness that other companies have attempted to exploit.

From the Paper:

"In just October of 2003, "the company reported a 28% leap in income, in part due to a strong U.S. packaging operation, and earnings per diluted share increased 27% in the U.S." The UPS package business is currently realizing better profits due in part to a new Next Day Air program; one effort UPS has instituted to compete with Next Day services such as Fed Ex. International export package volume is also climbing at a rate of 8.1% Non-package revenue has increased approximately 6.2%. UPS however, needs to "focus on expanding distribution and supply chain capabilities," according to Scott Davis, UPS chief financial officer, in order to "feed the success of all parts of our business going forward." "

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