The paper examines the concepts that IBM has developed in its sectors of operation in order to show how those areas can be applied to the environment of any business organization. The paper illustrates how IBM practices agility in the three fundamental operational concepts of structure, culture and human resources and highlights how in a world where new information is constantly re-shaping the environment, adaptability is the key to competitive advantage. The paper demonstrates how this has put IBM far ahead of the field, with a model that is not only successfully optimized for internal efficiency but adaptable to other organizations as well.
Outline:
Organizational Structure
Organizational Culture
Human Resources Practices
From the Paper:
"As far as organizational structure is concerned, it is all about IT. IBM has structured its corporation around the optimization of IT in the age of technology, which of course has to be the logical route of any company, and is supplemented conceptually by the fact that IBM is a technology company: it is always good to adapt your company with same products and services that you offer. It turns you into your own most effective and reliable supplier. So the integration of service and structure is an essential and ideal business function model that IBM fulfills and exemplifies."
Sample of Sources Used:
Cognos and IBM Extend Strategic Alliance to Deliver On Demand Workforce Performance Management. 2008: http://www.cognos.com/news/releases/2007/0221.html
Hanford, Michael F, Domain Lead, PPM Methods, Chief Methodologist, SUMMIT Ascendant Methodologies. IBM Developerworks 15 Mar 2007: http://www-128.ibm.com/developerworks/rational/library/mar07/hanford/index.html
IBM Corporation. Strategic Innovation. 2005:http://www-935.ibm.com/services/sg/igs/pdf/vn-inn-org-cap-assess.pdf.
IBM Signs Human Resources Services Agreement with American Airlines. Mar 6 2007: http://www.hroassociation.org/file/3687/ibm-signs-hr-deal-with-american-airlines.html
IBM and SPECTRUM Executives to Receive IHRIM Summit Award at Annual Conference Feb 27, 2006http://www.hr.com/SITEFORUM?&t=/Default/gateway&i=1116423256281&b=1116423256281&application=story&active=no&ParentID=1119278002800&StoryID=1141058796466&xref=http%3A//search.yahoo.com/search%3B_ylt%3DA0oGkko0Q5JImmMAWfRXNyoA%3Fp%3DIBM+human+resources+practices%26fr%3Dyfp-t-501%26ei%3DUTF-8
"The Success of IBM" 15 January 2012. Web. 10 Feb. 2012. <http://www.academon.com/Case-Study-The-Success-of-IBM/118137>
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Jul 22, 2009
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