The Bethphage Case

Paper Summary:

This paper explains that a better alternative for this case would be to focus on the other employees and on making changes, which make working requirements clearer for everyone. The author recommends that the requirements of employees be revised into a specific job description that lists exactly what is required of employees for a sufficient performance. The paper stresses that the performance measurement system needs to be extended to cover more than just specific tasks required ,such as working effectively as part of the team.

Table of Contents
The Case
Can Personnel Be Fixed?
Job Analysis

From the Paper:

"The problems that are occurring are partly due to the culture of the organization, where those in management do not appear to be ultimately focused on the successful operation of the business. This refers specifically to Randi Bragen, who seems to be focused on her own professional needs. This also refers to the HR Bureau, who always side with Bragen. Walter Higbe also creates an additional issue because he is focused on not violating employee rights because of his past experience. These factors create a situation where others can identify and accept that there is a problem with Casey Hughes, but are not willing to take any action. Based on these factors, it is suggested that pushing the issue of Hughes' behavior is not going to have a major impact. For example, while a good solution might be to have Hughes dismissed, this is not a solution that is feasible in this situation."

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