A case study analysis of how to implement total quality management (TQM) into the organization, KBR.
Written in 2008; 1,045 words; 5 sources; APA; $ 36.95
Paper Summary:
This paper looks at strategic planning for the organization, KBR. It begins by discussing the company's mission, vision, goals and objectives and the company's characteristics. The paper then focuses on total quality management (TQM) and how this relates to KBR's management style. Finally, the paper looks at how TQM could be implemented at KBR.
Table of Contents:
Mission, Vision, Goals And Objectives
TQM Management Style vs. KBR's Management Style
The Characteristics of TQM Companies vs. KBR's Characteristics
Implementing TQM in KBR
From the Paper:
"TQM may not be 100% compatible with an organization such as KBR. On one side, TQM techniques and tools may have a positive impact on the company's activity and some of them were successfully adopted by the organization. KBR's activity needs precision and quality and timing are essential to achieve customer satisfaction. The techniques and tools just mentioned serve those objectives. Nevertheless, TQM's soft component implies a participative management style, which is not compatible with the strict discipline required to work on military projects or alike."
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