Political Science Case Study

Paper Summary:

This paper presents a case study regarding the Program Management Division of the Ministry of Community and Social Services. The paper introduces the problems and challenges involved in the study and examines theories of public administration and how they are directly applicable to understanding the nature of the challenges in this case. In particular, the paper discusses the organization theory known as scientific management and how it is relevant to the given case study, with respect to the work environment at the Adoption Services Section.

From the Paper:

"This being said, it may be that not all of the employees in these informal groups who are resisting the "new public management" approach of the ADM and government would be willing to take early retirement (Inwood 69). As a result, the ADM might consider contracting out some services instead of necessarily hiring more staff and rendering the crowded office space - in the case of the Adoption Services section - even more crowded. Given the staff's dependency upon a single manual filing cabinet, the ADM might be advised - as scientific management would suggest, together with the interests of new public management - to transfer these physical files to a digital database that could be readily accessed, and data corrected, by staff both on-site as well as any contract staff or staff working from branches or remote sites."

Sample of Sources Used:

• Inwood, Gregory. Understanding Canadian Public Administration. Toronto: Prentice-Hall, 2004.

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