Police Case Study: The Easy-Money Department

Paper Summary:

This paper explains that the lack of effective leadership, the absence of horizontal communication and the critical component of expectancy
motivation were the critical factors in the deviant organizational behavior that resulted in the degree of employee de-motivation depicted in the case of the Easy-Money department. The author points out that the failure of the division commander, who was the sole administrator of police services for that section, is evident in his inability to restructure his force and his unwillingness to accept the blame for what happened. The paper relates that expectancy theory of motivation holds that the consequential relationship between effort, performance, reward, expectancy, instrumentality and the value of a reward are all essential components of motivation, which are conspicuously absent in this case.

From the Paper:

"The blunt fact is, however, that for whatever reasons, the Chief did
not demonstrate the two crucial behaviors of leadership: "consideration", ("concern for others") and "initiating structure" or in
this case, restructure. The result was that the personnel who comprised his force found themselves on a rudderless ship without anywhere to turn because the officer task force he formed to present "some"(!) of their concerns to the Divisional management was a pathetic effort and not really taken seriously by management, who did not allow them to remain throughout the Divisional meetings."

Sample of Sources Used:

• Greenberg, Jerald: Managing Behavior in Organizations. Pearson Prentice Hall, New Jersey, 2005.
• Hoffman, Randy, Ruemper, Fred: Organizational Behavior: Canadian Cases and Exercises. Cactus Press, York University, Toronto, 2004.

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