Patient-Centered Care

Paper Summary:

This paper presents, as a case study, a dialogue that represents a meaningful interaction between a nurse and a client. Following the presentation of the dialogue, the paper analyzes and critiques the communication flow between the nurse and the client. It also briefly discusses the importance of effective communication between nurses and clients.

Table of Contents:
Dialogue 1
Analysis/Critique of Participation in Dialogue 1

From the Paper:

"The dialogue ended with an appropriate compliment about the client's very impressive attitude and approach to life. The final comment from the nurse concerned whether there might be any further issues or concerns to be discussed. That comment, like the beginning of the dialogue, was in the form of an open-ended question. Mrs. B's outlook was remarkable since the basic issue involved the unknown and waiting. As Bournes and Mitchell (2002, p. 59) state, "health is the way people go on and live what is important to them, moment to moment and day to day". By my being present to Mrs. B., I feel that she gained from me; I learned fro her own approach to life."

Sample of Sources Used:

• Bournes, D. & Mitchell, G. (2002). Waiting: The experience of persons in a critical care waiting room. Research in Nursing and Health, 25, 58-67.
• Messner, R. (1993). What patients really want from their nurses. American Journal of Nursing, August, 38-41.
• Mitchell, G. (1996). A reflective moment with false cheerfulness. Nursing Science Quarterly, 9 (2), 53-54.
• Spee, R., et al. (2001). A dialogue with your patient. Canadian Nurse, 97 (5), 19-22.

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