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Case Study # 100053 :: Organizational e-Health
A case study presentation of how e-health relates to a medical practice's vision and mission.
Written in 2007; 3,472 words; 7 sources; APA; $ 97.95
Paper Summary:
This paper presents a case study about Dr. Humphrey's clinic and the benefits to it of e-health. The paper discusses the vision and mission of the clinic by providing information about the target audience, core beliefs of the practice (relative to e-health) and how e-health fits with the clinic's care delivery model. The paper then looks at the practices that might need to be changed and the target goal for this medical office.

Table of Contents:
Vision and Mission
Target Audience
Core Beliefs of the Organization
Negative Aspect of e-Health
Fit with Current Care Delivery Model
Potential Changes
Target Goal
E-Health Applications
Self Scheduling
Online Medical Records Review
E-Health Patient Education
Desired Educational Outcome
Confidentiality Policy and Procedure
Ethical Positions
Outcome Measures for e-Health Education
Measures
Consumer Measures
Consumer Outcome Results
Provider and Organizational Measures
Provider and Organizational Outcome Results
E-Health Benefits
Benefits to the Consumer
Benefits to the Provider
Benefits to the Organization
Benefits to the Community
Access Issues
Patient Bill of Rights
Conclusion
From the Paper:
"Dr. Manzanita Humphrey opened a general family practice clinic 15 years ago in Phoenix, Arizona. Over the course of time, she has added another physician and two nurse practitioners to her clinic. Dr. Humphrey has followed the evolution of e-Health closely determining that the Your Health clinic would benefit if she were to add an electronic patient system. Team B has been hired to propose an e-Health alternative for Dr. Humphrey and her clinic. The intention of this paper is to advance a vision and mission by providing information about the target audience, core beliefs of the practice (relative to e-Health), how e-Health fits with the clinics care delivery model, practices that might need to be changed, and the target goal. E-Health applications for the Your Health clinic website include: self scheduling, online medical records review, and links to reviewed professional health information. Each application's benefits to both the consumer and organization will be discussed. Access issues that might limit use of the applications will also be described. Policies and procedures to protect the confidentiality of the Your Health clinic's patients will be addressed. Ethical positions of the Your Health clinic will be stated. How Team B will measure the positive and negative outcomes and the impact of e-Health on the consumer, provider, and organization will be developed. Benefits of the e-Health proposal will be established for the consumer, provider, organization, and community at large. Access issues for the patients, with possible solutions will be presented. Finally, a Patient Bill of Rights will be drafted for Dr. Humphrey and the Your Health clinic."

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