A case study analysis of organizational and leadership behaviors in the Veterans Health Administration (VHA).
Written in 2007; 1,548 words; 14 sources; APA; $ 50.95
Paper Summary:
This paper describes the organizational structure, design, function and processes of the Veterans Health Administration (VHA). It also reviews the VHA's culture, communication style and barriers, its decision-making processes, values and ethics and its leadership styles. Additionally, the paper presents a current environmental change affecting the VHA and discusses the corresponding leadership behaviors.
Table of Contents:
Organizational Design
Organizational Structure and Process
Organizational Culture
Leadership Styles
Organizational Communication
Communication Barrier
Organizational Decision Making
Environmental Changes
Problems with Environmental Changes
Conclusion
From the Paper:
"The VHA organizational leadership is continually looking for avenues to improve healthcare delivery to the veteran. An environmental change affecting the VA is the sudden influx of younger and multi-gender patients with nontraditional ailments. The traditional VA patient population consists of older males with chronic ailments, such as diabetes mellitus (DM), hypertension, and congestive heart failure (CHF). TBI is an example of the influx of nontraditional ailments. Out of the 21,000 wounded veterans returning from OIF in 2001, 60% came back with TBI (Clark, Bair, Buckenmaier, Gironda, & Walker, 2007). "Symptoms of TBI can be mild, moderate, or severe, depending on the extent of the damage to the brain." Symptoms can range from headaches and occasional confusion to repeated vomiting or nausea, convulsions or seizures, or total incapacitation (National Institute of Neurological Disorders And Stroke, 2007)."
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