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Case Study # 117016 :: Managing Change at Camel Air
A change management plan that will address the employee resistance to change at the Camel Air organization.
Written in 2009; 1,802 words; 5 sources; APA; $ 57.95
Paper Summary:
The paper describes the business context of Camel Air's problem of employee resistance to the new computer system. The paper explains why the critical success factor is to engage the employees in the change process. The paper presents a change management plan that focuses on five criteria of strategic alignment, process mapping, fail-safing, and teamwork and communications skills. The paper shows how this plan will create an organizational culture in which employees are conducive to change.

Outline:
Introduction
Business Context
Pace and Scale of Change
People Management
Change Management Plan
Conclusion
From the Paper:
"Camel Air was in the process of introducing a new computer system. However, the organizational structure was not prepared to implement change of the magnitude required. Employee resistance was the biggest problem. Influential employees were resistant to the idea of implementing the new computer system. The resistance stemmed from the fact that the employees were not familiar with using computer systems in their duly duties. As a result, they were not sure whether they would be able to fit into the new picture in which computer systems would play a large role. In this respect the challenge in front of the management was to engage the employees in the process of change management."

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