JetBlue's Human Resource Management

Paper Summary:

The paper examines the human resources recruitment, performance appraisal, pay and benefits at the JetBlue airline. The paper uses JetBlue as a example of human resources playing an integral role in the success of the company.

Outline:
Equal Employment Opportunity Laws Impacting Jet Blue's Hiring Practices
Internal Recruitment Methods
External Recruiting Methods
Effects of Recruitment Methods on JetBlue's Recruitment Efforts
Personnel Selection and Goals
Factors That Influence a Performance Appraisal System
360- Degree Feedback Evaluation Advantages
Why Should JetBlue Adopt a 360-Degree Feedback Evaluation?
Employee-Related Factors that are Essential in Determining Financial Compensation
Discretionary Benefits
How JetBlue Has Incorporated Discretionary Benefits
Conclusion

From the Paper:

"The Equal Employment Opportunity Laws gives a blueprint for the development of HR systems that are constant with legal requirements and make HR decisions that are legally defensible. JetBlue Airways has always been a company which implements equal race, gender and nationality policies. Various laws impacting the hiring practices of employers take place all over the country. Due to these laws which have been set in place to protect potential employees, and to protect their employers, such laws have been passed and amended to enhance the hiring of all organizations. Acts such as the Pregnancy Act of 1978, Americans with Disabilities act of 1990, the Uniformed Services Employment and Reemployment act of 1994, and the Immigration Reform and Control Act of 1996 are all laws that have been passed to protect the right of those who are seeking positions within an employer daily."

Sample of Sources Used:

• Gittell, J. H., & O'Reilly, C. (2004). JetBlue Airways: Starting from Scratch. Boston: McGraw Hill.
• Mondy, R. W. (2008). Human Resource Management. New Jersey: Pearson Prentice Hall.
• Tornow, W. (1998). Maximizing the value of the 360-degree feedback. San Francisco: Jossey-Bass Inc.

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