Human Resources Function

Paper Summary:

The paper discusses the essentials of the human resources function in business, with specific reference to Fedex and its acquisition of Kinko. The paper highlights the background, structure and strategic operations of Fedex and the organizational structure and functions of its employees, while highlighting the problems presented by selected areas in the human resources group. The paper also presents solutions to the problems encountered in the human resources profile.

Outline:
Background
Analysis of the Problem
Theories and Concepts
Solutions and Implementation

From the Paper:

"There are a couple of key human resources problems at Fedex. The first one is the integration of Kinko's into the company. Prior to its acquisition by Fedex, Kinko's had a corporate culture entirely different from that of Fedex. Kinko's' culture was more in line with that of a retail environment. The staff were typically young, and were allowed significant freedom of expression. The turnover level was considerably higher than that of Fedex as well. Moreover, the working atmosphere was more casual, as befits a retail environment staffed almost exclusively by young people."

Sample of Sources Used:

• no author (2007) A Ream of Culture Clashes at Fedex Kinko's. AdPulp.com. Retrieved May 19, 2008 from http://www.adpulp.com/archives/2007/05/a_ream_of_cultu.php
• Hirschman, Carolyn. (2001). Exit Strategies: Older Workers Want to Retire Gradually. HR Magazine. Retrieved May 19, 2008 from http://www.allbusiness.com/human-resources/workforce-management-hiring/833239-1.html.

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