Employee Turnover at Domino's Pizza

Paper Summary:

The paper examines the high employee turnover rate in Domino's Pizza and attributes it to bad culture, or defective human resources management. The paper proposes strategies that could lead to an increased employee retention rate and then recommends the employee supervision strategy combined with other strategies regarding financial incentives, other benefits and creating a workplace that suits all employees. The paper recommends that this strategy's results be evaluated after a year.

From the Paper:

"The case study to be discussed focuses on one of the most painful human resources issues, and that is employee turnover and the way it manifests at Domino's Pizza. The company's turnover rate reached 158% in 1999. In the food industry, this turnover rate is not unusual, as turnover of 200% rate has been registered by other companies in this field. However, a complex set of measures needed to be taken. As a consequence, Domino's CEO started to focus on the company's human resources, by implementing certain strategies, like: improving store managers' workplace quality, improving personnel selection, recruitment, and retention methods, or using financial incentives."

Sample of Sources Used:

• Strategic Human Resources Management: Aligning with the Mission (1999). U.S. Office of Personnel Management. Retrieved September 27, 2007 from http://www.opm.gov/studies/alignnet.pdf.
• Heathfield, Susan M. (2007). The Bottom line for Employee Retention. Retrieved September 27, 2007 from http://humanresources.about.com/od/retention/a/manager_role.htm.
• Theory of Planned Behavior (2007). Value Based Management online. Retrieved September 27, 2007 from http://www.valuebasedmanagement.net/methods_ajzen_theory_planned_behaviour.html.
• Heathfield, Susan M. (2007). Keep Your Best: Retention Tips. Retention in an Improving Job Market. Retrieved September 27, 2007 from http://humanresources.about.com/cs/retention/a/turnover.htm

More papers on Employee Turnover at Domino's Pizza:

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• Business Plan # 145701 : "Investigating Convergys' Employee Turnover Rate"
• Analytical Essay # 123628 : "Reducing Employee Turnover"

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