Uses a personal case study to show how conflict between employees is hard to handle as a manager.
Written in 2005; 774 words; 3 sources; APA; $ 27.95
Paper Summary:
This paper examines how an incident involving conflicting employees was dealt with by a manager. The paper shows that two things must be kept in mind when dealing with employees who are not getting along. The first point is to recognize the symptoms of problems very early. The second critical element is how to deal with the problem once it is recognized. Unresolved problems between employees will affect the entire workplace. Employee conflicts never get better unattended, only worse.
From the Paper:
"The good aspect about this recent situation was that Ms. X showed her true colors in a public forum. Others now had a glimpse of her resentful thoughts. Staff members now have a suspicious prospective of ethics which is not good for teamwork. Another positive note is that I showed good judgment by not responding to the insult or threat made at the time by Ms X. I knew that making a comment back would make me look just as bad as she did standing in front of the department."
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