Case Study: Nordstrom Inc.

Paper Summary:

This paper discusses the history of Nordstrom Inc, beginning with a brief biography of its founder, John Nordstrom. The author outlines the retail industry in the U.S. before describing the Nordstrom company, its place in retail, and its four segments, retail stores, credit, direct and other. The author discusses Nordstrom's mission statement, strengths and weaknesses, and concludes by listing different factors that might affect future sales and be considered threats to this company.

Outline
Background of the Company
Industry Description
Company Description
Mission Statement
SWOT Analysis

From the Paper:

"The Nordstrom Company became the largest independent shoe chain in the United States and in the 1960s ventured in to the clothing market by purchasing Best Apparel which was also a Seattle-based clothing store. The company changed its name into Nordstrom Best when it purchased another fashion retail store in Portland. The store now offered shoes and fine apparel and expanded to Men's and children's clothing and apparel in 1966 to offer all the wardrobe needs of the entire family."

Sample of Sources Used:

• About Nordstrom: Company History (2007). Nordstrom.com http://about.nordstrom.com/aboutus/companyhist/companyhist.asp
• Spector, Robert. (2000) Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company. John Wiley and Sons. http://books.google.com/books?id=fURd0Tspwt8C&pg=PA175&lpg=PA175&dq=nordstrom+pacesetter+award&source=web&ots=QERnHIXLr8&sig=TwODky6kzGfj5dyzWcy_V_tKkqU#PPA1,M1
• Case Study of Nordstrom Inc. http://www.goodjobsfirst.org/corporate_subsidy/nordstrom.cfm
• David P. Schulz. (July 2005) The Nation's Retail Power Players 2005. http://retailindustry.about.com/gi/dynamic/offsite.htm?zi=1/XJ/Ya&sdn=retailindustry&cdn=money&tm=31&gps=131_6_948_662&f=20&tt=14&bt=1&bts=1&zu=http%3A//www.stores.org/pdf/05JULYTOP100.pdf
• PR Newswire (April 12 2007). "Nordstrom Same-Store Sales for March Increase by 15 percent". http://news.corporate.findlaw.com/prnewswire/20070412/12apr20070730.html

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