Acme Software Company

Paper Summary:

This paper reviews and discusses the Acme Software Company. The paper attempts to evaluate the high turnover of both senior and mid-level managers within Acme Software Company, and therefore first explores the basis of job satisfaction in order to create a foundation of research assumptions. The paper then evaluates the company's research methods and techniques.

Outline:
Setting the Foundation for Research by Evaluating Job Satisfaction
Research Methodologies
Questions to be Asked
Sequence of Questions
Summary

From the Paper:

"From the research and literature review completed, a pattern emerges that shows retention to be much more complex and difficult to maintain in all industries. Adding in the high levels of growth and change in the software industry, and the situation becomes that much more acute. The need for moving beyond the "creature comforts" and amenities of a company to create a climate of trust and shared vision, mission and values is critical. Typically however managers in these rapidly changing software companies are more focused on finding their own sense of fulfillment and use of their abilities while at the same time gaining status for their work. An "everyone for themselves" mentality begins to take hold, and often talented and highly marketable managers leave to find opportunities elsewhere. What is paradoxical about these findings is that these dynamics often occur even in the highest growth companies where at first glance the future looks quite promising."

Sample of Sources Used:

• Barbian, J. (2002, June). Short shelf life. Training, 50-53.
• Buckingham, M. & Coffman, C. (1999). First, Break all the rules: what the world's greatest managers do differently. NY, NY: Simon Schuster.
• Casell, C. and Symon, G. (1994), Qualitative methods in organizational. research: a practical guide, 2nd Edition, Sage Publications, London.
• Downs, C. (1977). The relationship between communication and job satisfaction. In R. Huseman, D. Logue, & D. Freshly (Eds.), Readings in interpersonal and organizational communication (pp. 363-376). Boston: Holbrook Press.
• Goldhaber, G. M. (1983). Organizational communication. Dubuque, IA: William C Brown Co.

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