From the Paper "Total Quality Management (TQM) is a management approach which seeks to establish zero defects in any part of an organization, and which uses teams, worker empowerment and creative problem solving to accomplish this aggressive goal. Originally developed for the manufacturing sector, TQM programs are now found throughout organizations, including marketing, production, finance and customer support. A TQM program encompasses all aspects of a company's operations, including its hiring and promotional practices, the way the company itself is structured, and the culture that the company develops. In some cases, TQM programs are implemented in companies that already have some quality emphasis; in other cases, TQM programs are laid into companies totally lacking a commitment to quality. The way in which TQM is implemented..."
Emerging ethical issues in selling and advertising, utilitarian aspects, deception, e-mail, impact on children, lack of regulation and the use of consumer data.
1,800 words (approx. 7.2 pages), 8 sources, 1999, $ 63.95
Abstract The recent emergence of the Internet as a growing virtual marketplace has brought with it all the standard ethical dilemmas that face marketers in any other medium. But the nature of the Internet also raises fresh problems or, at least, puts a new spin on old ones.
From the Paper "The recent emergence of the Internet as a growing virtual marketplace has brought with it all the standard ethical dilemmas that face marketers in any other medium. But the nature of the Internet also raises fresh problems or, at least, puts a new spin on old ones. The most prominent additions to marketers' ethical considerations are the exploitation of the direct, often interactive and largely unregulated, access to children offered by the Internet, the gathering of information by market researchers, the ease with which lines between information and advertising are blurred in this medium, and the use of consumer information in combination with new technologies such as e-mail. None of these problems is, in essence, new to marketing ethics, but all of them have gained increased importance because of the nature of the new medium."
Abstract As companies seek to become more flexible and better able to respond to changes in today's dynamic business environment, they are implementing change at a far faster rate than at any time in the past. While this dynamism may provide some level of competitive advantage, it can result in problems internally that companies find difficult to overcome. Management may recognize, for example, the need to implement or upgrade a computer system. Employees, on the other hand, may view the change as merely cosmetic and a change which takes away from their productivity as they learn the new system and go through training classes.
From the Paper "Introduction
As companies seek to become more flexible and better able to respond to changes in today's dynamic business environment, they are implementing change at a far faster rate than at any time in the past. While this dynamism may provide some level of competitive advantage, it can result in problems internally that companies find difficult to overcome. Management may recognize, for example, the need to implement or upgrade a computer system. Employees, on the other hand, may view the change as merely cosmetic and a change which takes away from their productivity as they learn the new system and go through training classes. Resistance to change, if strong enough, can impede and even sabotage a company's move to success. This research examines the need for change management, issues which may cause resistance to change, and ways to ..."
Abstract The paper starts by defining what sexual harassment is. It then considers the causes and the effects of sexual harassment. Finally, the solution to sexual harassment is presented.
From the Paper "The U.S. Equal Employment Opportunity Commission (2002) provides the following definition of sexual harassment: ?Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitutes sexual harassment when submission to or rejection of this conduct explicitly or implicitly affects an individual's employment, unreasonably interferes with an individual's work performance or creates an intimidating, hostile or offensive work environment.?"
From the Paper "The purpose of this research is to develop a marketing plan for a health food candy. The candy is classified in the health food category due to product ingredients. The marketing plan will include a description of the product, the production process, identification of the target market, as well as advertising and promotional techniques through the most effective channels of distribution.
Product Description.
The candy is a natural food. That is, the candy is free of refined sugar, non-nutrient sweeteners, as well as all preservatives and additives. The product is a rock-candy sweetened with fruit juice. Fruit juice provides the desired sweetness without the high caloric count of other candies. The candy is designed with nutrition in mind rather than shelf life (...)"
From the Paper "All organizations are constrained by a scarcity of resources. Government and private industry alike must determine in which activities to participate, and how much money should be allocated to those activities. In order to make these determinations, the annual budget is developed. Developed for individual departments, divisions, subsidiaries and the company as a whole, budgets enable organizations to allocate resources across alternative uses. Analyzing where budgets fail provide managers with tools to hone the planning process. Properly implemented, budgets become a key part of the planning process. This research focuses on what budgets are, how they are developed, the advantages to using a budget, and how budgets fit into an organization's overall plan.
A simple budget lists various activities and the dollar ... "
From the Paper "This research compares the application of managerial accounting principles in government and private sector organizations. The movement toward making government more accountable includes pressures on public sector agencies to improve the efficiency of their application of public funds.. Measuring financial performance in government means applying managerial accounting principles to the operations of public sector organizations.. Managerial accounting principles were designed, however, with profit-oriented organizations in mind. This orientation of management accounting does not mean that the principles of the discipline are not applicable to government organizations, but it likely does mean that managerial accounting will remain more significant in the private sector than in the public sector."
Abstract This paper outlines the issues relating to age discrimination in the workplace and analyzes how far the practice is going on in big and small firms, as well as the readiness of both the managerial group and the employees to face possible age discrimination situations. It evaluates how corporations need to be aware the problem in order to provide a proper retirement program for the employees, so that when their senior age comes, the companies do not receive a lawsuit from disappointed employees. It outlines a study where questionnaires are sent to 25 large firms and 25 small firms in one area querying practices and provides an analysis of the results and reccomendations.
From the Paper "There are some reasons why such discrimination occurs. Experienced workers, some who already reach their golden age would cost more to the company, because of their high salary due to experience and exposure to the company where they know well about what is going on. When a company finds the older employees stay at their retirement age, it realizes how much it would cost. The company may need to pay higher retirement reimburse when it decides to keep older worker together with it for a longer period.
On the other hand, the presence of younger workers would give fresh performance for the company. Despite the less experience that the younger workers have, they perform more productive working performance compared to older workers, as older workers would need to deal with their physical challenge."
Abstract This paper discusses the issues relating to diversity in the workplace and why this diversity is essential to the globalization of a corporation as it promotes customer relations, product innovation and investment opportunities. In particular it investigates diversity programs and their impact on racial and ethical relations in the workplace. Through a literature review, it examines how programs such as affirmative action have created hostility and racial tension due to white racism and how the current diversity programs have created ethical tensions due to their inclusivity of a broad spectrum of people. It examines how racial tensions lower morale and have a negative influence on the attitudes of employees. It concludes with an explanation of why these programs are necessary and important and are here to stay despite their seemingly ineffectiveness.
From the Paper "In the years following the formation of the Philadelphia Plan the concept of affirmative action was created. Affirmative action was designed to give minorities a fair opportunity to gain the education and employment that only whites had access to. Today the term affirmative action has been replaced with "diversity programs". While the basic concepts of the terms are virtually identical there are some obvious differences in their definitions. Affirmative action was designed primarily to help ethnic minorities while diversity programs cover a broader range of people to include homosexuals and those with physical and mental handicaps."
Abstract Evaluates the implementation of formal management practices used in the concept and production of the Beoing 767. Examines major problem of cockpit design. Discusses various management techniques used: Scope management, time management, cost quality management, human resource management, communications, procurement & project management control. Faults risk management. Identifies 8 problems of the jet aircraft production program & lessons learned by the company.
From the Paper "THE BOEING 767-FROM CONCEPT TO PRODUCTION (A)(B): AN EVALUATION OF THE IMPLEMENTATION OF FORMAL PROJECT MANAGEMENT PRACTICES
Summary
The production management process for the production of the Boeing 767 was evaluated. Integration management was faulted in the project management evaluation during the initiating, planning, and executing stages because of the cockpit design issue. Because there was no past experience with a two-person cockpit design for a jet airliner, Boeing management should have allowed for a long delay in the approval process. Further, the production process should have been adjusted to provide for cockpit construction towards the end of the process. Integration controlling and closing was not faulted, as the plans made and executed were handled effectively in these ..."
Abstract A strategy evaluation for the company. Assessment of the confectionary industry in 2001. Assessment of Hershey Foods. Assessment of the strategies and performance of the company. Discussion of the effectiveness of Hershey Foods' strategies. Hershey's chocolate products. The company's competition. Marketing strategies. Company objectives; strengths and weaknesses in expanding internationally.
From the Paper "HERSHEY FOODS: STRATEGY EVALUATION
Introduction
This research develops a strategy evaluation for Hershey Foods. The evaluation includes (1) an assessment of the confectionary industry from June through November 2001, (2) an assessment of Hershey Foods from June through November 2001, (3) an assessment of the strategies and performance of Hershey Foods in 1996, and (4) conclusions related to the effectiveness of Hershey Foods? strategies.
Assessment of the Confectionary Industry: June-November 2001
The high-chocolate content/standard quality-level segment is the largest single segment in the confectionary market. This segment includes all five size-segmentations. Hershey markets products in each size-segmentation of the high-chocolate content/standard ..."
Abstract Business law brings order to the world of commerce by governing all aspects of business relations from the formation of companies to day-to-day transactions. This paper provides a general overview of business law and covers issues such as socially irresponsible corporations, government regulations, anti-trust provisions and mergers and acquisitions.
From the Paper "Corporations have a responsibility to the society in which they operate and not merely to their shareholders. They have a fiduciary responsibility to shareholders and are in effect representing those shareholders in business, producing goods and services, amassing a return on the investment of the shareholders, and then returning a proper share of that return to those shareholders. If the corporation does not act with a sense of responsibility, however, that reflects badly on the corporation and so on the shareholders, reducing their return. In today's business environment, there are any number of actions which a company might take that would be perceived as socially irresponsible, and more and more companies are finding that if this does occur and is found out, the company and its shareholders suffer."
Abstract This paper explains that when Daimler-Benz and Chrysler Corporation announced their merger, much was made of the synergy which would result from the combination of these two automotive giants. However, the results of the merger have been less positive than originally anticipated. The author points out that one of the problems is that the companies came from two different countries and cultures. The author concludes that an integration plan would have helped the organization avoid some of the problems that it has encountered.
Table of Contents
Introduction
Description of Organizations
Expectations of Merger
Changes Brought About by Merger
Resistance to Change
Recommendations
From the Paper "Initially, the goal was to integrate the two companies as quickly as possible, and the company was run with two co-chairmen: Juergen Schrempp (of Daimler) and Robert Eaton (of Chrysler). This co-chairmanship was designed to help allay fears that the company would be undergoing significant shifts in corporate culture immediately. However, the company also established the Automotive Council, which is a panel of executives from the company's three separate automotive divisions. The Automotive Council is responsible for finding ways to combine operations and achieve significant savings from the synergies which are expected to result from the merger. Merger savings of $1.4 billion realized during the first year of the merger are generally attributed to short-term projects."
Tags: organization, expectations, resistance, culture, plan
Abstract Nestle sells over 8,500 products worldwide and has factories in more than 80 countries. This paper analyzes the company by use of a SWOT analysis. It lists the company's strengths (financial, wide product line, innovation); weaknesses (currency exposure, endurance strategy); opportunities (new foods, solid partners) and, finally, threats (increased competition and bad management).
From the Paper "In terms of disposing of unprofitable ventures, 1998 also saw Nestle continue to dispose of activities with limited potential for adding value. Following the 1997 sale of Contadina canned tomato products in the United States, Libby's canned meats were divested in 1998. In Italy, the Group has now sold the entire Locatelli cheese business. Fruit-based drinks in the United Kingdom and Ireland have also been divested. (Annual Report)."
Abstract This paper reviews some of the analysis which has been done on TQM and focuses on the internal benefits of TQM and its cost effectiveness. The paper concludes that it seems that TQM is only effective to the level that it improves customer satisfaction with the company's products or services. This research examines TQM and customer service, and how CEOs approach (or do not approach) the issue of customer satisfaction and quality management.
From the Paper "One of the key aspects of TQM suggests that each employee learn to consider the needs of his customers, anticipate those needs, and provide solutions to those needs every time and on time. In manufacturing organizations, customers are described not only as those end users who purchase the final product that the company produces, but the internal customers who may be subsequent parts of the manufacturing process, or who may be involved with transporting the finished goods to their destinations."
