Worldwide Telecommunication Incorporated

Paper Summary:

This paper claims that a multicultural workforce will present unique challenges to effective team building, functioning and communication in the work environment of Worldwide Telecommunication Incorporated, necessitating extensive diversity training to help promote a common organizational culture within the company. The author also predicts that the adoption of a diverse organizational culture will ultimately enable the company to realize a significant competitive advantage. The paper offers a study of organizational culture and ideals within Worldwide Telecommunication Inc., and compares the results of internal reviews to information gathered from surveys of workforce practices in general. The results of this study help define which methods the company should adopt to promote better communication and team building within the organization.

Outline:
Thesis
Introduction
How Teamwork and Communications May Be Explored and Affected
Logical Appeal
Ethical Appeal
Emotional Appeal
Conclusions
References

From the Paper:

"Teamwork often occurs successfully when members of diverse populations are able to come together and agree upon a set of strategies, values and beliefs in a uniform fashion. While this is easy in a homogenous population, within a multicultural environment agreement often proves more challenging. As part of the teamwork approach to managing a multicultural workforce, it is vital managers learn how cultural differences affect teamwork and employees motivation to work and involve themselves in a team environment. A cooperative environment is more likely to promote a framework for "maximizing culturally diverse teams" and developing team identity even in a diverse environment (Foothill De Anza, 2005). For purposes of Worldwide Telecommunications, Inc. managers must engage in a gap analysis to uncover what areas of the company are currently working to promote a cooperative environment and what barriers to cooperation currently exist within the organization. Communication challenges that arise from working in multicultural and diverse teams are also likely to become apparent during this analysis. "

Sample of Sources Used:

• Foothill De Anza. (2005). "Managing the multicultural workforce." The Foothill-De
• Anza Colleges Business and Industry Institute. 11, April 2006: http://www.deanza.fhda.edu/bii/ManageMultiWorkfc.html
• Tayeb, M.H. (1998, March). The management of a multicultural workforce. New York: Wiley. Available: http://www.wiley.com/WileyCDA/WileyTitle/productCd-0471962767.html
• Thomson Gale. (2006). "Multicultural workforce - demographic changes, managing diversity, good business sense." Thomson Corporation: Encyclopedia of Business. 11, April 2006: http://www.referenceforbusiness.com/encyclopedia/Mor-Off/Multicultural-Workforce.html.
• Wheeler, M. (2005). "Capitalizing on multiculturalism." 11, April 2006: http://www.businessweek.com/adsections/diversity/diversehome.htm

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