The Four Dimensions of Change

Paper Summary:

The paper describes a plan formulated in a large hospital for a major restructuring of hospital management and working protocols. The aim of the plan was to restructure the hospital in order reduce costs, improve patient care and to achieve the utilization of employees' full potential. The author of the paper describes in detail the development of the plan and the processes involved in its implementation: strategies, resources, systems and culture. The author also examines practical problems that could arise.

Outline:
Introduction
Application Analysis
Strategies
Resources
Systems
Culture
Lessons Learnt
Bibliography

From the Paper:

"The strategic component refers to the total change decisions taken and implies a constant process of adaptation. The strategies must be designed in full accordance with corporate capabilities and requirements and must be adequately implemented. The resource component revolves around the company's necessities in implementing the change initiative and may refer to staff or financial requirements. The systems used within the organization must be highly efficient to ensure a rapid communication within and outside the company as well as support the decision making process. The corporate culture must support the occurring changes and embrace diversity and improvement."

Sample of Sources Used:

• Fryday-Field, K., Victoria Hospital Redesign Initiative, Ivey Management Service, Ivey Publishing, 1996
• Poole, M.S., Organizational Change Process: Theory and Methods for Research, Oxford University Press, 2000

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