Performance Improvement

Paper Summary:

This paper defines performance improvement within an organization using the "system's thinking" approach. This approach aims to improve performance amongst employees and hence the company. It discusses its implementation, benefits, obstacles and how to rate the system. The paper also offers graphic representation to qualify points made.

Table of Contents:
Details of what a Performance Improvement Project Is
Rate Organization's Performance in this Area
The Obstacles to Improving Performance in this Area that Currently Exist
The Benefits that an Organization would Result from this Performance Improvement Project
The Metrics that will be Used to Measure this Project and How those Metrics Align with the Mission and Goals
The impact of this Performance Improvement Project
Strategies and Approaches could be Used to "Sell" the Project to Management
References

From the Paper:

"The main obstacles exist in the area of employee education and training. Since most employees are not clear on the subject of systems thinking, they do not understand how it can be used for performance improvement. This is acting as a major problem in implementing this approach completely. For this reason, the staff almost appears incapable of thinking as part of the whole. Another major problem was that firm had failed to notice this learning problem and since it had not yet been identified, nothing serious had actually been done. In the book, The Fifth Discipline, the author, Senge, had explained some reasons why a firm's employees may fail to think interdependently."

More papers on Performance Improvement:

• Essay # 9068 : "Performance Improvement"
• Case Study # 29105 : "Employee Performance Improvement"
• Research Paper # 3127 : "TCP/IP Networks: Performance Improvement Issues"

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